House Rules
HOUSE AND HOTEL RULES
To make your stay as enjoyable as possible, the hotel management kindly asks for your cooperation in following these rules.
Check-in & Check-out
Check-in is from 3:00 p.m. Check-out is by 10:00 a.m. Late check-out may incur additional charges.
Breakfast
Breakfast is served from 7:00 a.m. to 11:00 a.m.
Bill Payment
Bills should be settled at check-out or during your stay.
Responsibility for Luggage and Personal Belongings
If your room is not yet available, you may store your personal luggage at the hotel reception. Luggage storage is also available at the end of your stay.
Hotel Nautica is not responsible for any loss or damage to guests’ belongings, including theft, whether items are left in rooms or other hotel areas.
Use of Personal Data
Please present a valid ID card or passport at check-in. In accordance with the law, guests must provide identification for registration and data archiving. Documents will be scanned and returned to the guest.
Guests are required to provide a payment guarantee at check-in. By doing so, guests consent to Hotel Nautica processing their personal data in the reservation system for registration purposes.
Departure
Check-out is required by 10:00 a.m. Please inform the reception if you wish to keep your room beyond this time.
If the room is kept between 10:00 a.m. and 6:00 p.m., 50% of the room rate will be charged.
After 6:00 p.m., the full room rate will apply.
If a guest does not vacate the room on time, the hotel management reserves the right to remove the guest and their belongings from the room.
Personal Belongings
Guests are provided with a room key card and are requested to lock the room when leaving or retiring for the night. Rooms are equipped with safes for valuables.
Washing and Ironing Services
Laundry, ironing, and cleaning services can be requested by handing items to the maid or placing them in the laundry bag in the room before 12:00 p.m. Charges apply according to the hotel’s standard price list.
Pets
Hotel Nautica is a pet-friendly hotel. A fee of €20 per pet per night applies. In public areas and the lobby, dogs must be on a leash or kept in an appropriate carrier.
Visitors
Guests may receive visitors in their room if registered at the reception.
Visits are permitted until 10:00 p.m. For visits after 10:00 p.m., an additional fee will apply per room per night, including VAT.
Rules, Laws, and Compliance
Guests are required to comply with the laws and regulations of the Republic of Croatia. The hotel management reserves the right to amend or update these terms and rules at any time.